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Keep Healthy & Stay Safe.
We remain OPEN and are ready to serve you. Thank you for your interest in Yescomusa on !
During these days, the health and safety of our customers, employees and communities is the most important.
We have done and will do what we can to ensure our operations are of less impacted.
All process are strictly adhere to States and Local regulations and we are able to process and ship orders within SAME or ONE working day.
Our call center hours have been changed to Monday- Friday 8:00 AM - 2:30 PM PST until further notice, while our email/messaging/voice mailing system stays open.
Once again, take care of yourself and your family. Keep healthy.
We are dedicated to bringing an endless variety of products to and allowing our customers to determine the price. Our company was founded in 2002 and is one of the fastest growing Internet retailers-thanks to you, our customers. For over 10 years of selling on , our team has consistently strived to improve our customer service and our commitment to quality. And the biggest compliments we have are the hundreds of thousands of repeat customers over the years.
Email Customer Support:
Telephone Customer Support:
All emails will be responded to within 12 hours
We accept PayPal and Managed Payments via Secure Check-Out.
Payment is expected within 7 days of sale close. Unpaid Items will be forfeited per .
Immediate payment needs to be processed for items with Add to Cart option so that any promotional discounts can be applied to your order immediately.
Taxes may be applicable at checkout as states adopt new laws and regulations regarding sales tax collection.
We will leave a positive response immediately after payment is received. We appreciate a positive response as much as you do. If for some reason there is any issue with the purchase, please contact us prior to leaving response, and we will be glad to work with you to have it resolved.
Our 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase. No restocking fee and hassle free!
Please note that all returns must be pre-approved by Yescomusa and have a return merchandise authorization (RMA) number. Unauthorized returns will not be accepted. Buyers are responsible for appropriate packing, insurance and returning the item in "new" condition. Used items will not be accepted for return.
We will replace the returning item with an identical item, issue a full store credit or a full refund.
Under no condition will Yescomusa be liable for any damages, and in particular will not be liable for special, indirect, consequential, or incidental damages, or damages for lost properties, revenue or use, arising out of or related to the Yescomusa account or the information contained within it, whether such damages arose in contract, negligence, tort, under statute, in equity, at law or otherwise. The sole and exclusive maximum liability to Yescomusa arising from any product sold on Yescomusa account shall be the price of the product ordered.
1. Sellers pay return shipping costs.
Sellers pay for return, replacement or exchange shipping if there's a problem with the item.
For example, if the item
a. Doesn't match listing description
b. Damaged or defective when received
c. Missing spare parts
d. Counterfeit or imitation goods
We do everything we can to ship your orders out as soon as possible. Your satisfaction is our priority! Ordinary orders are shipped out within 1 business day and pre-sale orders will be delivered as advertised delivery time. There’s no Delivery service or courier service on Saturdays, Sundays or Public Holidays. All of our products are stored in and shipped from our 3 different warehouses in the US.
We do not ship to FPO, APO or PO Box addresses.
United States Shipping:
We offer Free Shipping within the Lower 48 states! All packages are sent via economy or standard service by UPS or USPS . We may ship each product separately from different warehouses for expedited delivery as we utilize alternative warehouses across the Continental United States. Same business day handling, fast delivery guaranteed!
If it's economy service, you may upgrade to UPS Ground during checkout. The delivery time for UPS Ground is typically 2-5 business days. And you may also upgrade to UPS-2 Day or UPS 3-day Selected for most of the products. The delivery time for UPS-2 Day is 1-2 days and UPS 3-Day Select is typically 1-3 business days. Please be noted that, this service is more recommended for Monday-Thursday orders. Orders on Friday may be processed on following Monday by UPS, according to UPS's policy.
Canada Shipping & Mexico
All packages are sent via expedited delivery service by UPS. We may ship each product separately from different warehouses for expedited delivery as we utilize alternative warehouses across the Continental United States.We’ve Rebranded!
Change is just about the only constant in life. In March of 2020, circumstances changed; businesses, people, basically, the entire world changed. Now in light of our 20 year Anniversary, YescomUSA is changing. And we hope to inspire you to do so as well.A Passionate Commitment to Customers
While we continue to pride ourselves on our capability of being "One Step Ahead of Your Needs", we understand those needs may have changed. Life isn’t just about the daily grind anymore; it's become more and more noticeable that people need to take a breather and start caring more for themselves and the people around them. We want to encourage our customers to get out there and try something new, or maybe just get back to something you love that has recently fallen by the wayside. That's why every employee and department at Yescom is excited about our rebranding which offers even more focus on you!Facebook Instagram YouTube Copyright © 2002-2022 Yescom USA, Inc.
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