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JOHNSON CONTROLS XP-9103-8004 METASYS XP9103 EXPANSION MODULEIf you have any questions please ask.

TO MY INTERNATIONAL BUYERS:Import duties, taxes and charges arenot includedin the item price or shipping charges.These charges are the buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be prior to offerding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.YOU MAY BE CHARGED CUSTOMS FEES OR TAXES (VAT and GST) WHEN YOUR PACKAGE IS DELIVERED OR PICKED UP. I CANNOT TELL YOU IF YOU WILL BE CHARGED FEES OR TAXES, YOU WOULD HAVE TO CHECK YOUR COUNTRY'S CUSTOMS AND TAX LAWS. PLEASE UNDERSTAND I HAVE NO CONTROL OVER THESE FEES AND TAXES, THEY WOULD BE CHARGED BY YOUR COUNTRY AND ARE YOUR PLEASE BE AWARE I HAVE NO CONTROL OVER THE SHIPPING TIME TO INTERNATIONAL COUNTRIES.I AM SHIPPING FROM THE USA AND ANY INTERNATIONAL SHIPMENT IS GOING TO TAKE MORE TIME THAN USUAL, NO MATTER WHAT SHIPPING COMPANY OR SERVICE IS USED.I GENERALLY SHIP OUT THE NEXT DAY AFTER PAYMENT IS MADE.AFTER THE DROP OFF AT THE SHIPPING COMPANY, SHIPPING TIME IS TOTALLY OUT OF MY CONTROL.

RETURN POLICY: I try to represent items as accurately as possible but sometimes I do make mistakes. I am more than willing to fix any problems immediately to keep buyers happy. I only accept returns for gross misrepresentation, damage (other than shipping damage) and item not working properly or dead on arrival. Generally, I do not accept returns for buyer remorse or item no loner wanted/needed, but I will make exceptions to this for special cases. I refund by the same means as I was paid. The buyer pays shipping for the return of the item. The item must be fully insured and have signature confirmation (if needed according to rules) when returned. The item must be in original condition with all original packing and box. I have a 14 day return policy on items.The 14 days starts the day you receive the item.Please notify me via email within 14 days of receipt if you intend to return the item.If any of these conditions are not met during the return, I reserve the right to refuse the return.If the item is damaged during shipping, the buyer must file a damage claim with the shipping company, withmy help.Please note:AFTER I DROP OFF AT THE SHIPPING COMPANY THAT IS SPECIFIED, SHIPPING TIME IS TOTALLY OUT OF MY CONTROL.Please ask about my return policy or shipping time if you have any questions.

PAYMENT AND SHIPPING POLICY: I pack items very well. Payment must be made within 5 days of the end of sale. If you cannot make payment by 5 days after the end of the sale please contact me and make arrangements to pay later than that (within reason.)I try to ship within 1 business day after payment is made. Please keep in mind that shipping time to International countries will take longer due to the distance,customs, and times of the year and shipping companies. If you have any questions about this policy, please ask.

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